Safe & Secure Shopping
We use the latest in security technology to ensure your credit card information stays safe, as well as maintain the utmost respect for your personal information and guarantee that we will never sell it to a third party. Once your order is shipped it is sent securely, insured from our door to yours.
When you use your credit card to make a purchase through our shopping cart, the information you provide is protected by Secure Sockets Layer (SSL) encryption technology. This technology ensures that your personal information is protected from outside parties when transmitted from your computer to our server. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to get information about the SSL digital certificate registration. You'll also notice that the location (URL) field at the top of the browser will begin with 'https:' instead of the normal 'http:'.
You agree to pay the price applicable for the merchandise in your order as of the time you submitted your order ("Merchandise Price"), the delivery fees for the shipping service you select ("Shipping Fees"), and any applicable taxes. IceCarats will automatically bill your credit card submitted as part of the order process for such amounts and you hereby authorize us to do so.
We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. We may require additional verification of information before accepting any order. Your order is not accepted until it is shipped. If we cancel all or a part of your order, your sole and exclusive remedy is either that (a) we will issue a credit to your credit card account in the amount charged for the cancelled portion (if your credit card has already been charged for the order) or (b) we will not charge your credit card for the cancelled portion of the order.
We are ready to help you with any questions you may have about a product or if you need help picking out the perfect gift! Call us at 800.737.7759 . Our knowledgeable customer service representatives will be delighted to assist you Monday through Friday from 8:30am PST to 5:30pm EST.
By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.