We thank you for choosing Ice Carats. Your privacy is very important to us so please take time to read this policy. It explains the ways in which we respect and your privacy while using the personal information you provide to us to better serve you and all of our customers. The information below is designed to inform you of what information we collect, why we collect such information, and how we use the information we collect.
By submitting your personal information to us, you are giving us your consent to the collection, use, and disclosure of your information. We are always available to discuss your questions or concerns regarding this Privacy Policy and our privacy practices. If you would like to speak to a customer service representative, please contact us via telephone at 1-800-737-7759 or email us at info@icecarats.com
Collection of Information
We define personal information as any information that may be used to identify an individual, including, but not limited to, first and last name, home, billing or physical address or email address as well as any information associated with the foregoing. In addition to your contact information, we may collect information about your purchases, billing address, shipping address, gender, occupation, birthday, marital status, anniversary, interests, phone number or other contact information, and credit card information. We may combine the information you provide to us over time and we may combine such information with information that is publicly available, collected through data collection devices, and information that we receive from our partners, affiliates and other third parties.
Use of Information
We may use the information we collect about you to:
- Process your purchases
- Confirm and track your order
- Respond to your inquiries and requests
- Compare and review your personal information for errors, omissions and accuracy
- Prevent and detect fraud or abuse
- Improve our service, product offerings, marketing and promotional efforts
- Identify your product preferences
- Understand our customer demographics
- Contact you regarding products and services
Sharing of Information
We may provide information to our carefully selected partners. In such cases, we might share or cross-reference information, including personal information that will enable our partners to contact you regarding products and services that may be of interest to you.
Security
We are committed to the protection of the personally identifiable information that you share with us. We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure and, accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us.